New assistive technologies making a positive impact in McDonald’s restaurants

Thanks to COVID-19 amongst a host of other pressures, the Quick Service industry is rapidly evolving, making it critical for fast-casual brands to adapt and implement new operations across their stores.

Read More

Overseas drive-thru trends changing the QSR game

The drive-thru has become a vital weapon in the quick service restaurant arsenal.

Read More

QSRs equipping themselves with new technology for a post-pandemic world

Virtually no business has escaped some degree of economic hardship during the course of the COVID-19 pandemic.

Read More

Is the QSR industry facing an employment crisis?

At the beginning of 2020, less than 40% of full-service QSRs reported being fully staffed in hourly, non-management positions.

Read More

Why digital signage is a Licensee’s best friend

When the need for agility in the QSR industry has never been greater, one tool that has been of great benefit to Licensees is digital signage.

Read More

What lies ahead for restaurant franchising in 2021 and beyond

QSRs Australia-wide were ready for a fresh slate when the calendar rolled over into 2021.

Read More

New platforms overseas are out to end third-party delivery app dominance – will Australia be next?

With fees that slash restaurant profits, platforms like Uber Eats and Menulog have become a necessary headache for many restaurants.

Read More

There’s light at the end of the tunnel, but the QSR industry is far from settled

Unique in the sense that there’s always room for more, restaurants across the country have always operated in a niche environment – one that required constant adaptation to thrive.

Read More

Building a more profitable restaurant through better data access

Success in the quick-service restaurant industry is traditionally about understanding what customers want and delivering it to them with minimal friction.

Read More

How chain restaurants are going beyond brick-and-mortar to stay competitive

Franchised brands in the QSR industry are beginning to adapt to the new normal – they’re realising the value of diversifying service channels beyond brick-and-mortar operation as a means for future success, to diversify their portfolio, and to help anticipate future trends.

Read More