New platforms overseas are out to end third-party delivery app dominance – will Australia be next?

With fees that slash restaurant profits, platforms like Uber Eats and Menulog have become a necessary headache for many restaurants.

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There’s light at the end of the tunnel, but the QSR industry is far from settled

Unique in the sense that there’s always room for more, restaurants across the country have always operated in a niche environment – one that required constant adaptation to thrive.

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Building a more profitable restaurant through better data access

Success in the quick-service restaurant industry is traditionally about understanding what customers want and delivering it to them with minimal friction.

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How chain restaurants are going beyond brick-and-mortar to stay competitive

Franchised brands in the QSR industry are beginning to adapt to the new normal – they’re realising the value of diversifying service channels beyond brick-and-mortar operation as a means for future success, to diversify their portfolio, and to help anticipate future trends.

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How a McDonald’s father-daughter duo is inspiring positive change

For restaurant owners and the community alike, 2020 has been a challenging year.

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Rise of ‘Generation-Novel’ holds key to future QSR success

Even before COVID-19, digital trends in the QSR industry were disrupting what we deem ‘normal’ and what was the new, innovative approach to pushing a brand forward.

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‘Back to basics’ for QSRs after COVID-19

With discretionary spending over the coming months set to be tight as the true impacts of the COVID-19 pandemic are felt upon the economy, it could be ‘back to basics’ for consumers seeking the best bang for their buck when they head out for a meal.

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Is it prime time for a food truck resurgence?

They had their moment at the turn of the decade, selling everything from Souvlaki and Gözleme to Crêpes and Churros, but the food truck trend has certainly faded over time.

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How US fast food chains are keeping people safe during COVID-19

While Australia experiences a second wave, of sorts, of the COVID-19 pandemic, with a spike in cases being felt not just in Victoria but across the country, it’s sage to remember many nations are feeling the pinch just as badly.

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The future of AI that will transform the drive thru experience

Already the most important sales channel in many cases, the COVID-19 pandemic has shown just how prominent drive thru sales are when it comes to the success of a QSR.

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