The future of foodservice in 2024 and beyond

The foodservice industry is undergoing a profound transformation in response to shifting consumer behaviours and post-pandemic dynamics.

QSRs navigating Gen Z: Adapting for the future consumer

As Generation Z (Gen Z) emerges as a dominant consumer force, Quick Service Restaurants (QSRs) face a unique challenge: adapting to the preferences and behaviours of this tech-savvy and discerning generation.

Fostering Emotional Loyalty in Modern QSRs: A New Imperative

In the ever-changing business landscape, marked by empowered consumers and digital connectivity, traditional brand-customer relationships are evolving.

The future of dining: How AI is shaping hospitality

Artificial Intelligence (AI) has grabbed everyone's attention recently.

Changes to be aware of this upcoming tax time for your business

It’s tax time again, and with it comes new changes from the Australian Tax Office.

Contactless technology helps QSRs stay ahead of the curve

No trend has been more rampant in the last two years than the move towards a more digital and contactless customer experience.

Accessing tax deductions amidst a supply chain crisis

The Instant Asset Write-off is a temporary tax deduction scheme available for all Australian businesses with an annual turnover of less than $5 billion.

Inflation woes and the impact on businesses

There’s no denying that our pockets are expanding and this is most obvious when you fill up the car at the bowser.

The new QSR technologies driving revenue and efficient service

Drive-thru has become such an integral part of the fast-food experience.

Can facial recognition really help personalise the customer experience?

It feels like we’ve been harping on about COVID a lot lately, but you can’t deny the amount of change it has forced on the quick service restaurant industry.

News